Housing Expertise

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Delivering Online Solutions To The Social Housing Sector

Connect offer a range of innovative, flexible solutions for the social housing sector, designed to improve service provision and enable tenant involvement.

We work closely with housing organisations to deliver solutions that integrate with existing housing IT systems. Solutions available include:

Online Graphical Repair Reporting

Our repair reporting system, RepairReporter, enables tenants to report repairs online, enabling a quicker and more efficient repair service. RepairReporter provides a series of graphic images to aid the tenant in reporting the problem. RepairReporter can also be used by your help-desk team to help them quickly and accurately identify repairs. RepairReporter is a robust, flexible solution that can be easily configured to suit your needs – resulting in a cost-effective and tried and tested solution. For more information visit the online demonstration at:-

  | RepairReporter


Content Management Software

Connect’s content management system allows social housing organisations to effectively manage their information, enabling the delivery of up-to-date, relevant information direct to tenants, staff and partners.

Connect CMS has been designed so that non-technical staff can update and maintain information on a website, intranet or extranet, using simple online forms. Administration features are accessed via a web browser, so can be updated anywhere there is an Internet connection.

  | Find out more about Connect CMS


Online Public Consultation Tools

Connect has extensive experience in providing online public consultation tools that allow tenants to express their views and enable housing associations to continually plan, monitor and review services. Examples of current applications include newsletters, online questionnaires and forums.

Extranet and intranet development

Connect is fully experienced in the development of secure intranet and extranets to enable you to share important information with staff, the Board and tenants.

Our Clients include:-

  • North West Regional Housing Board
  • Trafford Housing Trust
  • Tenant Participatory Advisory Service (TPAS)
  • Knowsley Housing Trust
  • Twin Valley Homes
  • Pennine Housing 2000

To find out more about how we can help your organisation please call Denise Bryan, Housing Account Manager on 0151 282 4321.

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